We've put together some answers to the questions we get asked most often. If there's something we haven't covered, please feel free to Contact Us!
Order Questions
When will my order ship?
Standard domestic shipments typically take 4-5 business days to arrive. For international orders, 5-7 business days.
If you ordered a preorder item, we will do our best to fulfill your item by the date indicated on the product page.
Orders containing both preorder and in-stock products will ship together when all items are back in stock.
Order Changes and Cancellations
Important Note
- We process and ship orders quickly, so we can't guarantee any cancellations or order changes to your order once it's been placed.
Need to Make a Change?
- Unfortunately, we're unable to accommodate order or address changes at this time.
- If you need to make a change, please cancel your original order and place a new one with the updated information.
How to Cancel Your Order
- To cancel your order, contact us as soon as possible with:
- Your order number
- A cancellation request
- We'll do our best to accommodate your request.
Shipping Policy
Please visit our Shipping page for more information.
Return Policy
Please visit our Returns page for more information.
We'd love to hear from you to help out with anything you might need.